Term & condition

General

1. The treatment trial promo is valid for 21 years old & above only.

2. Treatment service session is available at any one (1) of Skin Town outlets in Klang Valley.

3. Outlets Location : IOI Boulevard Puchong / Sunway Velocity KL / Mid Valley / Solaris Mont Kiara / SS2 Petaling Jaya.

4. Treatment session is carried in 1 visit only subject to specified deals*.

5. Required minimum of 1* day prior booking.

6. Appointment is needed which according to outlets operation hour and slot availability.

7. Skin Town reserves the rights to amend any of the terms and conditions without prior notice.

Treatment

1. The treatment trial promo is exclusive for NEW customer only.

2. Each customer is only entitled Max. 2 First Trial Facial ( SKU : F code ) deals. *Cannot be same facial

3. Customer who purchased SKU M2 / S2 ( either one or both ) deal is only allowed extra purchase Max. either 1 of First Trial Facial ( SKU: F1 / F8 / F11 / F12 ) deal only.

4. One voucher redemption per customer once only.

5. Valid for one time purchase per person only.

6. Voucher is valid within 2 months from purchased date.

7. Treatment voucher is non-refundable when treatment service has been given to customer.

8. The promotion voucher is non-exchangeable for gift or cash and cannot be used with other promotions or offers.

9. Individual results may vary.

10. Gifts only redeemable after treatment & consultation session. While stock lasts.

11. Skin Town reserves the rights to amend any of the terms and conditions without prior notice.

Product

Due to the nature of our business and the products we sell, items that expire sooner than 1 month from the date of the purchase are not eligible for a refund.

For any other items to be eligible for a refund, you have to return the item you have purchased to us within 7 days of the purchase. The item must unopened and in its original condition.

If our products arrived damaged, rotten, or contaminated in any way, please contact us right away and we will be happy to send a free replacement regardless of its expiration date.

Delivery 🚚

SkinTown delivers across Malaysia!

1. 14 days free return if not suitable for skin.
2. Free shipment within Klang Valley.

3. Our courier service providers are GDex, Pos Laju, and by Grab.
4. We offer standard shipping for all orders made in SkinTown Online Store.
5. Orders are shipped on business days only (Monday-Friday). Your order should be processed and ship within 5 – 7 working days after order verification and credit approval.

Please contact 012-667 3536 or marketing@skintown.com.my for further information and please provide your order details .